Procure to Pay Manager

Procure-To-Pay (PTP) Manager

We rise to challenges together

Salary: Competitive

Benefits: Car Allowance, Life Assurance (2.5 x salary) and Private medical insurance (employee & family cover) 

Location: Spalding

Ways of Working: Hybrid

Hours of work: 8:30am to 5:00pm, Monday to Friday

Contract Type – Permanent

Why join us?

We’re ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it’s exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together.

About the role

The Procure-To-Pay (PTP) Manager leads the day-to-day operations of the PTP team within Finance Shared Services, ensuring efficient and compliant management of the procure-to-pay process.

You will work closely with the Global Process Owner and internal stakeholders to align operational activities with strategic goals.

The role involves managing vendor relationships, supporting the team to guarantee timely supplier payments, overseeing escalations and audits, and driving continuous improvements to enhance process efficiency and governance adherence.

Role Accountabilities

Invoice Processing

• Monitor team performance via Accounts Payable reports
• Oversee and support PTP analysts and Team Leader
• Ensure best-in-class service and continuous improvement
• Guide resolution of outstanding invoices, ageing issues, and discrepancies

Payments

• Review supplier statements and payment reconciliations at month-end
• Ensure compliance with controls, governance, and documentation requirements
• Manage timely payment runs and ensure key suppliers and reimbursements are paid on time
• Support cost management including planning, budgeting, and forecasting
• Collaborate with Group Treasury for cash flow forecasting and cash management

Query Resolution

• Ensure timely resolution of disputes and queries
• Manage escalation and resolution of stakeholder issues
• Lead negotiation of internal SLAs and KPIs with the process GPO
• Maintain strong relationships for prompt problem solving and future needs

Audit and Internal Controls

• Continuously assess and enforce internal controls and compliance within the team
• Coordinate internal and external audit activities

People Management

• Mentor and develop team members, fostering leadership and growth opportunities
• Set and monitor clear performance metrics (SMART goals, KPIs)

Communication and Change Management

• Maintain effective communication with stakeholders, suppliers, and the FSS Head
• Coordinate with other FSS managers to meet service levels and cost targets
• Manage PTP process changes, system updates, and organizational restructuring with the GPO
• Collaborate with the Team Leader on process improvement feedback

Performance Management

• Work with FSS leadership, GPOs, and stakeholders to set and monitor PTP KPIs
• Act on customer feedback promptly
• Drive continuous improvement initiatives in collaboration with the process excellence teams

About you

Skills & Experience:

• Strong written and verbal communication skills across various channels

• Proficient with Microsoft Office, especially PowerPoint, Word, and Excel
• Excellent analytical and problem-solving abilities
• Proven employee management skills: planning, assigning work, mentoring, recruiting, and appraising
• Demonstrated experience managing PTP teams in shared services and delivering high-quality service
• Skilled at using metrics to identify service improvement opportunities
• Ability to apply internal best practices to PTP operations
• Prior management-level experience

Knowledge:

• Expertise in internal controls and financial systems
• Deep understanding of finance processes and PTP best practices
• Experience with ERP systems, ideally SAP S/4 HANA
• Professional accounting qualification (ACA/ACCA/CIMA) preferred

Attributes:

• Strong leadership with the ability to set clear goals and motivate teams
• Excellent interpersonal skills and relationship building with stakeholders
• Understanding of business policies and their impact
• Data analysis skills to support operational improvements and strategic planning
• Ability to work effectively under pressure with strong organizational skills
• Adaptability to changes in the PTP environment, supporting the team accordingly
• Focus on accuracy and quality (“first-time right”) with attention to detail 

What you’ll receive

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

You’ll enjoy: 

• Life Assurance (2.5 x salary)
• Private medical insurance (employee & family cover) 
• Car allowance
• Annual Bonus Scheme
• 25 days holiday plus 8 bank holidays as standard (may vary by role)
• Staff Shop
• Stakeholder Pension Scheme
• Discount & cashback platform 
• Personal Accident Insurance
• Free health check
• Employee Assistance Programme
• A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
• Salary sacrifice car lease scheme
• Free independent mortgage advice
• Discounted tutoring for children
• Access to financial learning tools and affordable loans via your salary

Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.

Proud to be Bakkavor 

We’re proud to be the market leader in the UK fresh prepared food industry. We’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury’s and Waitrose. We’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team! 

Find out more and apply.

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