Training Support Specialist

Training Support Specialist

We rise to challenges together 

6 months contract  

Day Rate inside IR35 

Location: London (2 days per week)

Hours of work 37.5 Monday to Friday 8.30 – 17.00 

Why join us? 

We’re ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it’s exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together. 

Bakkavor has set the vision to build a world class SAP solution, through Project Vision, which delivers outstanding customer and colleague experience, technology innovation, integrated & comprehensive solutions to ensure our operations run without impact.  

What we Do 

We're the biggest name you've never heard of. You've probably eaten our food - you just didn't realise it. We make innovative fresh products, with around 18,500 colleagues working across the UK, US and China. We’re the market leader in the UK fresh prepared food industry supplying meals, salads, desserts, pizza and bread to leading grocery retailers (including Tesco, M&S, Sainsbury's and Waitrose). We’re ambitious. We’re full of ideas. And we’re ready for more people who share our values and passion for quality to join us.   

About the role 

We’re looking for a creative and detail-oriented Training Support Specialist to join our SAP S/4HANA implementation team. Your mission: support the development and delivery of innovative, engaging training materials that help our users master the new system and accelerate adoption.

If you have hands-on experience with SAP S/4HANA and a passion for designing modern learning content that goes beyond traditional slides and manuals, this is your chance to make a difference in a major digital transformation.

This role is key in ensuring a successful change adoption and knowledge transfer across our multi-audience user base. The ideal candidate will combine deep knowledge of SAP S/4HANA with hands-on experience in supporting training development and delivery across complex transformation programs.

Accountabilities

• Assist in designing, developing, and maintaining a variety of training materials such as eLearning modules, interactive simulations, quick reference guides, videos, and job aids for SAP S/4HANA users.
• Support the delivery of training sessions and provide hands-on user assistance during go-live and post-go-live phases.
• Ensure training delivery scheduling and logistics are carried out effectively and efficiently.
• Collaborate with functional leads, training leads, and subject matter experts to ensure accuracy and relevancy of training content.
• Leverage creative tools and technologies (e.g., SAP Enable Now, Articulate, Camtasia, or similar) to produce engaging and user-friendly materials.
• Help manage training schedules, user feedback collection, and continuous content improvement.
• Provide end-user support and troubleshooting related to training content and platforms.

We are looking for

Skills & Experience:

• Able to influence without formal authority (persuasive, consensus builder, good communicator).
• Excellent organisational skills, including attention to detail and ability to see the ‘big picture’.
• Strong people management skills.
• Experience of working in large scale transformation programmes underpinned by technology transformation would be preferred.
• Previous experience of working to support an ERP implementation, specifically with S/4 HANA preferred.

Knowledge:

• Experience working with SAP S/4HANA in a training, support, or functional role.
• Proven ability to create innovative, interactive, and effective training materials using modern authoring tools.
• Strong communication and collaboration skills to work with diverse stakeholders.
• Basic knowledge of instructional design principles is a plus.
• Familiarity with SAP Enable Now or similar digital adoption platforms is highly desirable.

Attributes:

• Highly organised with the ability to see ‘the big picture’ and a strong focus on outcomes.
• Logical, analytical, and multi-tasking.
• Highly people focused.
• Must be able to think and plan strategically; yet possess a detail-oriented, pragmatic management approach.
• Ability to travel to sites across the UK as required.

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