Commercial Controller - Tesco

We bring out the best in each other

Commercial Controller (Tesco Desserts)

Location: Fitzroy Place, London with Hybrid Working

Business Area: Commercial
Contract Type: 12 month – FTC

Working Hours: Monday to Friday 8:30am to 5:00pm

Why join us?

We’re a family and that’s what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be.

About the role

We’re proud to offer you a career with real scope for development. To reward your hard work and ambition as a talented Commercial Controller with plenty of support and opportunity. And empower you to drive your own success and create a career you can be proud of too.

In this busy and exciting role, you will be responsible for creation, development and implementation of Tesco Desserts strategic account plans within the customer teams to drive profitable growth for Bakkavor Group and Tesco – whilst ensuring plans align to overarching the Bakkavor Tesco Customer strategy.

Role Accountabilities

Customer Relationship

• Owns day to day Tesco retailer relationship with clear responsibility across the Desserts & ISB Category from Buyer to Trading Manager level & other key retail contacts (supply chain, NPD) building long term collaborative relationships
• Highly commercially astute and leverages insights to improve and develop customer relationship, internal relationships within Commercial & wider Bakkavor team
• Responsible for achievement of Bakkavor & Tescos key KPIs
• Leads communication across the NWT re Account projects and activity
• Brings to life the Bakkavor values in terms of how we do business
• Development & delivery of commercial strategy to leverage profitable growth
• In conjunction with overarching customer / group strategy, creates, develops and implementation of the Tesco Account Plan/ Strategy across the Customer function, leveraging insights, cross functional alignment to generate a commercial advantage
• Sets clear objectives / parameters to manage the account, driving specific actions / BV  / retailer priorities to generate a commercial benefit
• In conjunction with HOC, extends Account Plan to 3-year Category Vision plan with clear profitable growth plans for Bakkavor & Customer

NPD Commercial Management

• Responsible for Commercial adherence within the account to the NPD process – ensuring all NPD / EPD follows correct commercial sign off etc/ procedure ahead of launch
• Responsible for AITB & sign off in conjunction with Commercial Finance teams.
• Responsible for customer NPD quote sheets & supports Commercial Managers in event of escalation
• Develops Strategic thinking & presents NPD propositions to customers. Supports Commercial Managers in proposition development & selling strategic and negotiation tactics
• Attends / supports Commercial Manager in relevant site development meeting.
• Commercially responsible for accuracy of account NPD product database - tracking NPD costing position from concept to launch, along with performance post launch v costing
• Accountable for Commercial PLR summary pack & key actions implementation -Bakkavor  & Customer KPIs

Managing Costs End to End

• Detailed understanding and make up of end-to-end cost
• Managed cross functional workstream to generate end to end plan with clear measure in place to understand delivery to date and onward plan
• Responsible for accurate implementation of retail cost models within account
• Owns category margin improvement plan with clear targets and proactive management
• Beacon of best practise, sharing learnings & experience across Bakkavor 

Market Expertise

• Full understanding & detailed knowledge of relevant category including market performance, competitor dynamics and key metrics. Key abreast of key trends and impact they will have on relevant category
• Leads internal NWT in generate monthly commercial performance report driving insight into action to achieve category goals
• Customer Category champion– always abreast of shopper behaviour, U&O and key market trends

Commercial Management

• Responsible for the RF Sales & Margin of Account with corrective action plans to deliver robust performance for Bakkavor &Customer
• Responsible for account forecast & communication of key changes in demand / performance ensuring team completes reforecast to improve overall account forecast accuracy
• Customer champion in S&OP –overseas team pack development and performance
• Responsible for communication of all key product changes to the business (price changes / case size / promo/ launch / delist /amends) & adherence to relevant sector method of communication & ensures complete accuracy and timeliness of changes across all platforms
• Generation of monthly reporting for BV and customer with clear action plan
• Sign off  promotional scoping , along with internal and customer set up
• Analysis and communicates impact of promotional performance & make recommendations for future mechanics

People – Leads and develops and effective team 

• Inspire, motivate and lead team through encouraging collaboration, innovation by ensuring an open and inclusive culture
• Be a beacon of Better Behaviour, Better Bakkavor
• Active & engaged member of the Commercial Customer family
• Ensure all team member have 5 Live Objectives
• Encourage and engage in effective feedback promoting a balanced and constructive culture. Ensure each team member has a clear PDDs with regular review to drive personal improvement / address any development needs

About you

• Considerable experience in Customer / Commercial Management within FPF or across retail sector at a Senior Buyer level
• Effective communication, leadership and project management skills
• Analytical, KPI and understand how to drive performance to achieve desired results
• Leads & builds trusting relationships through proactive engaging team work, influencing key stakeholders through the Bakkavor values
• Inspirational People Manager focused on coaching & develop a strong and high effective team
• Dynamic, agile & innovative in approach
• Highly capable in use of category management & ensure team embraces principles to deliver commercial benefit
• Leads customer end to end process driving profitable benefit for Bakkavor & customer
• Highly Resilient, adaptable to change, challenge norms
• Expert in Microsoft PowerPoint, Excel and Word
• Self-starter, leader, team player, adding value beyond requirements of job description

What you’ll receive

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

You’ll enjoy:

• Life Assurance (2.5 x salary) 
• Short Term Bonus Scheme 
• 25 days holiday 
• Staff Shop 
• Stakeholder Pension Scheme 
• MyBargains Discount Platform 
• Personal Accident Insurance 
• Free Independent Mortgage Advice 
• Employee Assistance Programme 
• A Range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) 
• Discounted tutoring for children 
• Access to financial learning tools and affordable loans via your salary 
• Private Medical Insurance (employee & family cover) 
• Cash allowance (car) 
• Free Carparking

Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.

Proud to be Bakkavor

We’re the biggest name you’ve never heard of. You’ve probably eaten our food. You just didn’t realise it. Because as global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and breads for our customers in the UK, US and China. We’re ambitious. We're full of ideas and we're ready for more people to join us who share our passion for quality – come and join our dedicated Bakkavor team!

Find out more and apply

#CVL

#LI-JM1