Quality Systems Manager

Quality Systems Manager – Desserts Highbridge
Competitive Salary
25 days holiday
Highly competitive rewards package including Group Pension
Excellent career progression prospects across the Bakkavor group
Monday to Friday working hours between 8am and 5.30pm.
We are the leading provider of fresh prepared food in the UK, with an international presence in the US and China. Our 19,000 employees operate from 39 locations, developing and producing innovative food for a wide variety of occasions and budgets. In the UK, we work with leading grocery retailers, focusing on their own label brands.

Our Bakkavor site in Highbridge, which is one of our four Desserts sites specialises in Cheesecake and Tarts, working closely with our sister site in Devizes that specialise in baked goods.
A fantastic opportunity for a Quality Systems Manager to join the Desserts Highbridge team. You will be responsible for all technical systems, internal audits, legislation and customer requirements.

  • Technical Systems: To manage and develop the Quality Management System across the business, ensuring all the QMS documentation is relevant and controlled and meets the requirements of legislation, industry standards, Bakkavor and Customers. To establish and maintain a process of auditing against the QMS to review compliance.
  • Quality Management System: To establish and maintain a structured review process of industry, customer and business codes of practise. Action plans should be presented to Technical & Operations teams, thus driving continuous improvement and best practice across the business. To ensure the QMS is updated following such

reviews and procedures are updated accordingly

  • Audit: To manage the Internal Audit programme and ensure actions are communicated and closed out within agreed timescales.
  • Communication: To collate all information relating to Food Standards Agency Alerts and Customer Alerts. To communicate such issues to the Technical Management Team and respond in a timely manner.
  • HACCP: To manage the business HACCP teams. To coordinate and document review meetings and ensure all amends and updates are implemented across the appropriate business functions.
  • Audits: To manage BRC and Bakkavor Pillar Audits for the business and communicate as appropriate. To ensure non conformances are closed out within agreed timescales.
  • Health and Safety: To operate in a safe working manner and ensuring your team is supported in being able to operate to the same standard. Support the site/business on continuous improvement relating to health, safety and the environment



Bakkavor is the leading provider of fresh prepared food in the UK, with a growing international presence in the US and China. We are number one in the UK in the four product categories of meals, salads, desserts and pizza & bread, providing high-quality, fresh, healthy and convenient food. Our customers include every major UK grocery retailer, including Tesco, Marks & Spencer, Sainsbury's and Waitrose, and some of the world’s best-known food brands. We have over 19,000 employees, our headquarters are in London and we have 23 factories in the UK, 5 in the US and 9 in China.


Category:  Technical

Highbridge, GB

Date:  02-Aug-2022