Why Greencore?
Following the combination with Bakkavor in January 2026, we’re one of the UK’s leading creators of convenience food, driven by a simple purpose: to make everyday taste better.
As a vibrant and fast-moving business, we’re proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.
Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.
Why is this an exciting time to be an Cutover & Hypercare Lead at Greencore?
Greencore has set the vision to build a world class SAP solution, through Project Vision, that delivers outstanding customer and colleague experience, technology innovation, integrated & comprehensive solutions to ensure our operations run without impact.
We are seeking a skilled and passionate Cutover and hypercare lead, who can take responsibility for driving the overall design, and execution of cutover plans, full dress rehearsal activities, and hypercare, working across multiple workstreams and with the Systems Integrator partner with the intention of creating a smooth go-live.
As a dynamic, self-starter, the individual will have the ability to communicate with, and influence senior workstream leaders, to coordinate activities in a high-pressure environment. The cutover lead, will act as a bridge between the programme team, and the sites – in doing so ensure that all stakeholders are clear on roles and responsibilities and activities during cutover.
What you'll be doing:
- Lead the end-to-end planning, governance, and execution of all cutover and hypercare activities across the S/4HANA implementation programme
- Develop and maintain the integrated cutover strategy, plans, checkpoints, dependencies, and readiness criteria across all programme workstreams
- Coordinate and manage all cutover activities with the Systems Integrator, internal programme teams, business functions, third-party vendors, and operational sites
- Define and govern cutover scope, sequencing, entry/exit criteria, contingency planning, rollback approaches, and decision-making processes
- Drive the successful execution of full dress rehearsals, mock cutovers, and go-live simulations, ensuring lessons learned are captured and incorporated into future iterations
- Establish and manage cutover governance forums, status reporting, RAID management, and executive-level communications throughout the go-live period
- Ensure all business, technical, data, infrastructure, security, and operational readiness activities are aligned and completed in accordance with agreed timelines
- Act as the primary coordination point between programme teams and manufacturing/distribution sites to ensure clear understanding of cutover activities, responsibilities, impacts, and escalation routes
- Work closely with workstream leads to identify, manage, and mitigate risks and issues that may impact go-live stability or business continuity
- Coordinate business readiness activities to ensure operational teams are prepared for transition to the new SAP environment
- Lead command centre and hypercare planning, including support models, incident management processes, triage approaches, escalation pathways, and service level expectations.
- Oversee hypercare execution following go-live, ensuring rapid issue resolution, effective stakeholder communication, and smooth transition into business-as-usual support
- Monitor and report on cutover and hypercare progress, providing regular updates to programme leadership and steering committees
- Ensure appropriate documentation, auditability, governance controls, and compliance standards are maintained throughout cutover and hypercare activities
- Facilitate cross-functional collaboration and decision-making within a high-pressure, time-critical delivery environment
- Champion a culture of proactive planning, accountability, operational excellence, and continuous improvement across the programme
What we’re looking for:
- Proven experience leading cutover and hyercare activities for large-scale SAP S/4 HANA transformation programmes
- Strong understand of ERP deployment methodologies, release management, and operational readiness
- Experience working within complex manufacturing, supply chain, or FMCG environments
- Demonstrated ability to manage senior stakeholders and influence cross-functional teams
- Strong programme governance, risk management and communication skills
- Ability to operate effectively under pressure and manage critical go-live activities within tight timelines
- Experience coordinating Systems Integrators and third-party delivery partners
- Excellent organisational, facilitation, and problem-solving capabilities
- PMP, PRINCE2, or similar project management certification
- ‘Big four’ consulting experience would be an advantage
- S4 Hana / SAP programme experience
- Ability to work effectively in a fast-paced and dynamic environment
- Ability to travel to sites across the UK as required
What you’ll get in return:
- Competitive salary and job-related benefits
- Annual Target Bonus
- Car Allowance
- Holidays
- Competitive matched pension contributions
- Life insurance up to 4x salary
- Company share save scheme
- Greencore Qualifications
- Exclusive Greencore employee discount platform
- Access to a full Wellbeing Centre platform
- Enhanced parental leave and menopause policies
Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
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